Why won't the videos play on my device?

MHD Customer Service -

MHD uses a content delivery network that provides consumers with the highest quality stream possible based on available bandwidth, CPU, device, and throughput. If you are seeing less than ideal quality, make sure that your environment meets these minimum requirements:

Mac OS X 

  • Operating System - Mac OS X 10.9+ with Intel Processors of 1GHz or better.
  • RAM - 512 MB minimum (1 GB recommended)
  • Browsers - Chrome v47+, Firefox v48+, Safari v8+
  • Flash - 10.0 or higher (10.1 or later recommended)
  • Screen Resolution - 800 x 600 minimum (1280 x 1024 or greater recommended)
  • Internet Connection - Broadband/High Speed (DSL, Cable, T1, etc.). Dial-up connections are insufficient for video playback.

Apple iOS

  • Operating System - iOS v9+
  • Browser - Safari v9+
  • Internet Connection - WiFi or 3G

Windows

  • Chrome 47+ on Windows 7+
  • Internet Explorer 11+ on Windows 7+
  • Microsoft Edge on Windows 10
  • Firefox v48+ on Windows 7+
  • Internet Connection -
  • WiFi or 3G

Android

  • Operating System - iOS v4.4+
  • Browser - Chrome for Android
  • Internet Connection - WiFi or 3G
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